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Tell the Federal Trade Commission service charges and delivery fees are not “junk fees”
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VIDEO: Join us for Hill Climb on Jan. 29

Join us for Hill Climb 2024

The 2024 legislative session is underway, which means Hill Climb 2024: Hospitality Week on the Hill is just a few short weeks away. Join us on Jan. 29 for this exciting event!


Thank you to our sponsors, U.S. Bank, IBA, Adesso, Hospitality Health Insurance and My Hospitality Insurance.

Action Alert: Lawmakers target gift cards

Monday was the start of the 2024 legislative session. Lawmakers introduced two bills related to gift cards that will significantly impact Washington state businesses. Combined, the bills aim to take unclaimed gift card revenue by requiring businesses to:

  • transfer the funds to the state

  • report consumer data to the Department of Revenue related to gift cards

  • cash out gift cards to customers when the balance is below $50 and

  • honor gift cards even if the funds have been turned over to the state

This has become a top priority for lawmakers looking to identify additional state revenue and will be a top priority to defeat for the Washington Hospitality Association this year. Please take a moment to respond to a few quick questions so that we can gather additional information about the impact of this legislation.


Urgent: Tell the Federal Trade Commission service charges and delivery fees are not “junk fees”

The Federal Trade Commission (FTC) has proposed a rule which would only allow restaurants to present guests with one price up front.


This rule would significantly impact the business model for many Washington restaurants. Read more about the impacts here.


Act now and tell the FTC this rule is bad for your business, employees and guests here.


Please reach out to John Lane, director of local and federal Government Affairs, at johnl@wahospitality.org if you have any questions, or if your restaurant is using fees that would be impacted by this proposed rule.

2024 Culinary forecast

Have you ever wondered what the next big thing is in the culinary world? We have the recipe for what trends are coming your way this year.


The National Restaurant Association has released “What’s Hot”, its 2024 annual culinary forecast.


Check out the trends coming your way.

Unlock equipment from payment processing

Some processors, like us, don't dictate which PMS/POS you can use. That means you can save money with a low rate and choose the equipment you want. You could upgrade to a cloud-based or hybrid system.

Lawsuits are on the rise!

Amendments to Washington’s Equal Pay Opportunity Act require employers with more than 15 employees to include specific information in any job postings: pay ranges, benefits and other compensation.


Failure to include this information can

result in penalties up to $5,000 per applicant, which has opened the litigation floodgates. Fisher Phillips employment law attorney Catharine Morisset has an excellent webinar and slide deck featured on our members-only site that may reduce your risk of getting sued.

Certified Food Protection Manager? 

ServSafe Manager fulfills the Certified Food Protection Manager requirement of the state food code. Training and proctored exams are available in-person, online, or with more than 10 people, in a private class at a location of your choice.

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Webinars and Podcasts

Live webinar! Leadership, accountability & true hospitality


Hospitality Innovation Labs Roger Beaudoin will explain how managers delegate, but true leaders empower their teams to perform at a high level. In the presentation, he will demonstrate how to lead by example, recognize and nurture talent, reward additional responsibility and execute accountability to deliver amazing guest experiences and elevate the members' organization.


Join us at 10 a.m., Jan. 24.

ServSafe Manager is ANSI certified and satisfies the new Certified Food Protection Manager (CFPM) requirement in the state food code that went into effect in 2023.

Read more about this requirement here.

Ellensburg
March 12

Registration deadline
Feb. 27

Everett
Feb. 16

Registration deadline
Feb. 2

Seattle
Feb. 2
Registration deadline
Jan. 19

Spokane
Feb. 3
Registration deadline
Jan. 19

Tacoma
Feb. 12

Registration deadline
Jan. 29

Vancouver
March 11
Registration deadline
Feb. 26

Wenatchee
Feb. 21
Registration deadline
Feb. 7

Register your employees here button

Our comprehensive course covers all the basics of First Aid, CPR and Automated External Defibrillator (AED). This course meets OSHA & WISHA requirements for CPR/First-Aid/AED in the workplace.
Read more here.

Feb. 7, 2024

Registration deadline Jan. 24, 2024

Register your employees here button

In Case You Missed It

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Olympia, Washington 98501
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